Sixty days with everything, and what happens on day 61
A trial should be long enough to meet a real problem. And when it ends, nothing should break.
By Howell Asava, Developer, Vukalink ยท
Fourteen days is the usual length of a software trial. It is long enough to click around and short enough that most people never meet the situation they bought the tool for. The payroll server that fails at month end. The customer three hundred kilometres away whose machine will not start.
Vukalink's trial runs for 60 days, and it includes every feature of every plan: session recording, the AI assistant, Wake-on-LAN, the console and inventory tools that otherwise belong to Enterprise, and up to 50 unattended computers. No card is asked for. No account is made.
Day 51
Ten days before the end, a reminder appears. It says how many days remain and where the Subscription page is. It does not block anything.
Day 61
On the day the trial ends, one notice explains that the program is now the Free version. Then you carry on working. You can still connect to other computers, within the Free limits: 90 minutes of sessions followed by a 30-minute break, files up to 1 GB, two unattended computers. Other people can still connect to you with no limit.
The same thing happens if a paid subscription lapses. Vukalink steps down; it does not stop. A support tool that fails on the day an invoice is late fails on exactly the day it is needed.
How the trial is counted
The 60 days belong to the computer, not to an email address. Reinstalling the program continues the same countdown. To do that, Vukalink stores a one-way hash of hardware identifiers. A hash cannot be turned back into the original values, and the readable identifiers never leave the machine. We say this in our privacy statement because it is the kind of thing you should be told before you ask.
What to do with two months
Our suggestion: set it up on the computers you really support, and wait for something to go wrong. Then you will know what the tool is worth to you.